FAQ

Can I shop without becoming a member?

Membership is mandatory to make purchases on our website.

Is membership free?

Membership on our site is free.

What should I do if I forget my password?

You can use our "Forgot Password" page to have your password sent to your email address.

When will I receive my order?

Orders are shipped within 1-2 business days.

Do you have physical stores?

You can explore our wholesale stores by clicking here.

How can I place an order?

You can place an order by becoming a member on b2b.tommylife.com.tr. Additionally, you can place orders through our Whatsapp line, customer service phone line, and Instagram account.

Customer Service and Whatsapp line: 0552 966 36 33

Instagram Account: https://www.instagram.com/tommylifewholesale/

How to use a Gift Voucher?

To use your gift voucher, add the desired product to your cart and proceed to the cart page.

Enter your gift voucher number in the "Discount Coupon" field on the cart page and click the "Apply" button. The system will apply the relevant discount.